Capabilites

Our approach will guide your organization and accelerate innovation.

“Building trust and gaining insights from patients and stakeholders is an honor.”

“Building innovative solutions based on these insights is our mission.”

Virginia Kafer, Innovation Alchemist

Strategy

  • Strategic Planning
  • Patient Journey Mapping
  • Content Strategy
  • Service Line Playbooks
  • Channel Marketing Plans

Human Centered Design

  • Ethnography
  • Patient Stakeholder Interviews
  • Empathy Mapping
  • Journey Mapping

Facilitated Workshops

  • Strategic Planning
  • Design Sprints & Prototype Testing
  • Product Roadmapping